A balanced set of indicators for management of a regional utilities system
A.A. Lukyanets, A.G. Chernov, V.G. Rotar, A.A. Lukyanets, A.G. Chernov, V.G. Rotar
Keywords: public utilities, a set of balanced indicators, management, strategic maps, indicators, responsibility, introducing plan
Pages: 264-274
Abstract
The study describes the basic principles and advantages of applying the balanced scorecard to public utilities management. Major indicators and a plan of introducing such management system are identified.
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